Changes to Shipping Costs and Methods
15 September 2011
As of 15/09/2011 all items ordered through our online shop are subject to new shipping methods and prices.
These changes have been introduced because;
A) Increase in Royal Mail Shipping Charges
B) To offer new cheaper alternatives for heavier and bigger items
C) New Internal Delivery System
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As you may be aware Royal Mail have been steadily increasing their shipping charges. Because of this we have had to increase our shipping charges to cover the cost. Due to this rise and postage getting more expensive we are no longer providing Royal Mail Recorded and Special Delivery Services. Royal Mail Delivery will now be limited to Standard First Class and Second Class Postage options.
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To help reduce the cost to our customers we are now implementing a new courier service for larger and heavier items (up to 20KG) provided by Express 2000. The new rates are cheaper than our previous rates and offer a 24 hour delivery time that is not only cheap and quick but also insured for loss or damage of your items
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Part of our revamp here at DHCD Computing we are now offering what we are calling our 'Internal Delivery Service'. To explain a little bit more any items purchased from us can now be delivered by one of our engineers throughout Sussex rather than paying a shipping company to dispatch it to you. We are providing this service at no cost and the only fees applicable are our standard callout rates. This means any customers living in our Zone 1 area can order items with Free Deliver and those in Zone 2 pay £10.00 no matter what the weight or size of the item (up to 30KG)
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We hope these changes improve our service and as always we welcome your feedback.
Regards,
DHCD Computing.